IVR & Telephone Voiceover Services
Professional voiceover for IVR systems, auto-attendants, on-hold messages and call centre prompts. First impressions matter — give your customers a voice they trust.
Trusted by call centres · Banks · NHS · Retailers · Utility companies · Government services
Your Phone System is Your Brand Voice
Every caller who hears your IVR system forms an instant impression of your business. A robotic, unclear or outdated voice erodes trust — a warm, professional voice builds it.
Our IVR specialists understand telephony requirements: consistent tone across prompt sets, clean pronunciation of menu options and numbers, and files formatted for your specific phone system — Avaya, Cisco, Genesys, BT, 8x8 and more.
IVR Prompt Specialists
Experienced with multi-prompt sets, menu trees and dynamic numbering
Clear & Consistent Tone
Matching voice across all prompts in a set — no mismatched recordings
Fast Delivery
Urgent re-records and new prompts delivered within hours
System-Ready Files
Formatted for Avaya, Cisco, Genesys, BT and all major platforms
Multilingual Prompts
IVR in 50+ languages for international call centres
Transparent Pricing
Per-prompt or per-project — set your own budget
IVR & Telephone Voiceover Use Cases
From single on-hold messages to full IVR prompt libraries — we handle projects of every size.
Auto-Attendant Greetings
Main line greetings, out-of-hours messages and holiday announcements
IVR Menu Prompts
Multi-level menu trees, department routing and keypad instruction prompts
On-Hold Messages
Marketing messages, queue position updates and brand storytelling while customers wait
Queue & Callback Prompts
Estimated wait times, callback offers and queue position announcements
Banking & Finance IVR
Secure, authoritative voices for banking, insurance and financial service phone systems
Healthcare & NHS
Clear, calm prompts for GP surgeries, hospitals and NHS phone systems
Retail & E-Commerce
Order status lines, returns prompts and seasonal announcement recordings
Multilingual Call Centres
Matching prompt sets in multiple languages for international operations
Compatible With All Major Telephony Platforms
Tell us your phone system and our artists will deliver files in the correct format and codec — no extra conversion work for you.
Upgrade Your Phone System's Voice Today
Post your IVR or on-hold project free and receive auditions from professional telephone voiceover artists within 24 hours.
Frequently Asked Questions
How much does IVR voiceover cost?
IVR pricing depends on the number of prompts and word count. Small projects (5–10 prompts) typically start from £75–£150. Large prompt libraries can be quoted on a per-prompt or day rate. Post your project and let artists quote directly.
What file format will I receive?
Specify your phone system in the project brief and the artist will deliver the correct file format — WAV (8kHz/16kHz mono), MP3 or G.711 μ-law depending on your platform's requirements.
Can I update individual prompts later?
Yes — you can re-engage the same artist for updates, seasonal changes or new menu options. Most artists keep their original session settings on file to ensure a consistent match.
How quickly can I receive my recordings?
Most IVR projects are completed within 24–48 hours. For urgent re-records or emergency announcements, mention it in your brief — many artists offer same-day turnaround.